– 2 days
This course is designed to give participants the skills
and confidence to communicate effectively in a wide range of work
situations.
- Communicating more effectively in face-to-face situations
- Putting your point across when speaking at meetings
- Delivering presentations effectively
- Boosting your self-confidence
- Achieving
better results
- What do we mean by communication?
- Overcoming barriers to effective communication
- Choosing the most effective method of communication
- Communicating with clarity and confidence
- Meaningful conversations – preparation and structure
- Things that matter – tone of voice, body language, use
of words
- Framing your message to suit your audience
- Overcoming nerves and be more confident
- Preparing to make a presentation
- Practice session and feedback
- Personal action planning – What can I do
now that will make a difference in my workplace?
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