Chris Norburn worked on
my team of Associate Consultants as a coach and facilitator on a
number of assignments for large government organisations.
Chris has highly developed skills in coaching, training and facilitation.
She is able to absorb large amounts of information and make sense
of complex situations very quickly together with the ability to understand
the client perspective at an early stage in an assignment.
Chris was always completely reliable and carried out her work with
minimum of supervision. She demonstrates her capacity to manage issues
that arose as part of the work, dealing directly with clients but
always keeping me informed both generally and on particular issues.
Chris is very adaptable and works well in a team. She has tremendous
energy and is always very positive and willing to “get stuck
in” to what is needed!
It was a pleasure to work with Chris and I would be happy to include
her on the team for any similar assignments in the future. I also
have no hesitation recommending her to others for coaching and facilitation
work.
Jane Nodder
Managing Director
Concordia Mind & Body Ltd.
"Chris is great to work with and develops an excellent, down-to-earth relationship with people at all levels. She knows her 'stuff' and can share complex information in an accessible way, getting great results. Chris comes up with the goods, on time, and with the minimum of fuss. I have every confidence in her, and recommend her highly."
Top qualities: Expert, Good Value, On Time
Alex Kendall Director
Compendium Learning Limited
"I have had the pleasure of knowing Chris for almost 4 years.
I have always found Chris to be a pleasant, generous person who is an independent and self directed person with excellent communication skills.
I was impressed with her approach to designing training programmes to meet the needs of the employees and organisation.
Chris is an honest, caring individual who will make time for people outside of the classroom. She uses her coaching skills to support individuals through their development and is willing to offer additional support.
I have no hesitation recommending Chris to others for coaching, training and facilitation work."
Top qualities: Personable, Expert, Good Value
Alison Hundley-Appleton
"Just wanted to drop you a quick note to say thank you for a fantastic course. I really enjoyed it and felt I learnt a lot - I have been putting some of the learning’s into practice already this morning! Courses seldom exceed expectations (in my opinion!) so it was a refreshing change to participate in a course that was both informative and fun. You really brought things to life and involved people without taking them out of their comfort zone - which is a great skill to have - thank you."
Fiona Harrison
course delegate on Influencing & Persuading Workshop
"Working with Chris is always a pleasure and never a chore. Supportive, fun, diligent and with a keen eye for detail Chris always goes the extra step to ensure any learning and development activity she delivers is the very best it can be.
I have no hesitation in recommending Chris and the work she does heading up Training Matters Associates"
Mike Williams
Ken Blanchard Organisation
"I have worked with Chris for many years and never have any hesitation in engaging her. She has run a year long Management Development Programme for our junior managers. Her enthusiasm and passion is obvious to the delegates which prove to be a real motivator. Chris has spent time understanding our business and the issues faced by the junior managers so ensuring the programme is relevant and deals with current issues. She has rightly pushed both me and the Customer Services Manager to ensure that the programme is fully evaluated. We are both comfortable that this programme is going to be money well spent."
Jane Wheeler
Expotel • Head of HR
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